What's New at Toast - September 2022

Spark: Served by Toast, Online October 11

The restaurant industry is experiencing a period of reinvention with rising costs, ever-changing guest expectations, and a challenging labor environment. Your resilience in a time of continual change inspires us to keep innovating to build better experiences for restaurants, guests, and staff – now and in the future. 

That’s why we are bringing you Spark, a restaurant innovation event served by Toast. Tune in online October 11, 2022 to… 

• Get the most out of Toast with new capabilities built just for you.

• Discover brand-new products helping restaurants adapt (and succeed!) more easily.

• Keep the conversation going after Spark by connecting with restaurant people like you. 

Save the Date

Improving the Offline Experience

In case you missed it, last week we hosted a webinar to share the updates that have been made to the Offline Mode experience. We’ve worked to address your feedback by investing in our infrastructure to minimize the impact of outages, updated our messaging & communications to be clearer, improved our offline mode capabilities and developed more training content.

Here are the improvements that are now live:

• Keeping online orders flowing & mobile dining running during a processor issue

• Preventing unfulfillable TDS orders

• Offline shift review instructions

• Better training guide & materials
  
  

Here are the improvements that are still in development:

• New offline functionality for POS & KDS

• Offline payment visibility & controls

• Streamlining the offline payment experience & improving user interface
  
  

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Unlock key restaurant performance insights

In the face of inflation, rising costs, and the labor shortage, it's more important than ever to have a handle on your metrics. They’re your guiding light, your way of knowing whether your restaurant's performance is improving, underperforming, or holding steady.

That’s why we’ve launched the new and improved Restaurant Metrics Calculator, a free Excel spreadsheet calculator equipped with formulas and calculations to help you determine key metrics like your break even point, cost of goods sold (COGS), and gross profit.

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Toast Test Kitchen 

Get early access to new Toast features for your restaurant, and provide feedback through interviews and surveys to inform Toast product development. New features added regularly, including:

• View Only Menus

• Mobile Payments Notifications (POS & Wearables)

• Order Ready Display

• Order with Google

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We Scan: ID Scanning & Age Verification

With the We Scan ID Scanning Integration, you can prompt for ID scanning and age verification when selling alcohol, reminding your servers to exercise their training regarding responsible service and helping you implement and maintain your alcohol policy.  

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