What's New at Toast - September 2021

Spotlight

You asked, we listened. We value your feedback and that’s why we’ve created the Toast Test Kitchen. What is it? It’s a page in Toast Web where you, our valued customers, will be able to view and sign up for Toast betas and give feedback on new concepts. New betas include Single-Use Promotion Codes (currently only for Online Ordering customers) and Digital View-Only Menus.

With Toast Test Kitchen, you can learn about all new and ongoing beta testing opportunities, opt in to beta programs, and provide feedback straight from the Toast back-end. Navigate to your Toast account and access in the left side navigation.

We can’t wait to hear from you.

Check out Toast Test Kitchen →

Toast is serving up new features for pizza restaurants

We know pizza ordering and menu management can be complex. To make it easier we’ve rolled out new features that deliver a great pizza ordering experience to your guests and your staff.

Reduce comps and voids with Fast Service Mode, a pared-down POS screen designed just for pizzerias. Learn more.
Sausage cost more on large vs. small? Automate upcharges based on item size with Menu Modifier Pricing. Learn more.
Large order? Print & Stick Item Labels to easily organize and identify items within an order. Purchase an L-90 Printer in Toast Shop to get started.
Discount popular pizzas or combos with Item Level Discounts for online ordering. Learn more.

Sign up for the live Menu Modifier Pricing Toast Classroom session on October 7th and learn from a Toast expert on how to set up these menu features at your restaurant. Sign up here.

Learn more →

Get the Most out of Toast

Help drive more online orders with Seated

We’ve teamed up with Seated to offer a completely free promotion of your Toast Online Ordering page on their network. (Available in select markets.) Hundreds of thousands of diners use Seated to discover restaurants. And Seated rewards their members for ordering directly on Toast. Toast customers like Rosa Mexicano and Han Dynasty have seen ~25% increase in their online orders since partnering with Seated.

Opt In →

Toast Lists for Online Ordering & Loyalty Guests

New in Toast Marketing, turning on Toast Lists will activate custom audience segments for your Online Ordering or Loyalty guests. Encourage guests who haven’t tried Online Ordering yet to place their first order, or invite non-Loyalty guests to join your loyalty program.

Turn on Toast Lists →

Don’t have Toast Marketing? Shop Now to get started.

Resources & Tips

xtraCHEF by Toast Webinar: From Invoice to Insights

Restaurant invoices are all too often viewed as a necessary annoyance for back offices. The truth is that these invoices contain consistently dependable information—a rarity in this industry.

Register to join us on October 6 at 12pm EST for xtraCHEF by Toast’s upcoming webinar that explores the humble yet mighty restaurant invoice and how to unlock the valuable insights contained within.

Learn how to extract and use product-level details to make better decisions!

Security & Compliance Update

With data theft and fraud on the rise, we always want to make sure you are well positioned to maintain a secure environment in your restaurant and keep your guest data safe. We are also here to help with a suite of existing capabilities you receive for free from Toast that includes:

Real time network monitoring to help keep your restaurant secure
Frequent firmware updates to maintain device security
Proactive notifications and alerts when your network or devices are out of compliance

In addition to the support we provide, there are four simple steps that you should take to make sure you are maintaining a secure environment in your restaurant. These are:

Keep Your Device Firmware Up To Date: Just like your smartphone, it is important that your devices are running on the latest, Toast Certified, firmware. Like your smartphone, these changes happen automatically. A Toast representative may call you if we see your firmware needs to be updated. To confirm that you have the latest firmware, follow this easy guide.
Make Sure Toast Devices Run on Your Toast Network: We have created a separate Toast network to safely run all of your Toast devices on. If you have connected to other networks in the past, navigate to your wifi settings and “forget” these previous networks.
Connect Only Toast Approved Devices to Your Toast Router*: Only Toast approved devices can be connected to your Toast router. Other devices, like ATM‘s or personal computers are not considered “Toast Approved.”
Processing Payments off-premise? If you use Toast for your Food Truck or at a Farmers Market, sign-up here to stay up to date on new off premise innovation coming soon!

We will continue to share best practices and tips through dedicated programming in September and October.

*The router that came with your Toast Hardware is intended for Toast Hardware access only.

Customer Spotlight

Menu assets relaunch: Learn how to create a more profitable menu

With patio season coming to an end, and COVID-19 still top of mind as we enter the fall, do you have plans to update your menu?

By doing a menu engineering analysis and updating your menu with the resulting data, you can optimize your restaurant’s menu to increase sales and promote your most popular, profitable items.

That’s why we’ve updated a few resources to help you make the most of your menu: Menu Engineering Course, Menu Engineering Worksheet, and Menu Templates.

Get access to all three resources by clicking the links above. You’ll learn how to improve your menu and keep it profitable as you continue to navigate the ever-changing circumstances of the COVID-19 pandemic.