Toast Sub-processors

Last modified: January 31, 2023

Toast engages various service providers to support the provision of Toast Services (“Sub-processors”).  In order to provide the relevant service, sub-processors may be required to process certain personal information. This website explains how Toast engages with various Sub-processors.

1. List of Sub-processors

Sub-processor nameService ProvidedLocation
Amazon Web ServicesThird party data hosting services for Toast platformUnited States
Five9Customer support and call center servicesUnited States
GoogleEmail communication and storage for contract facilitation and operational purposesUnited States
IBEX Global SolutionsCustomer support and call center servicesNicaragua and United States
LitmosTraining services for merchant employeesUnited States
Mailjet (Mailgun)Email marketing serviceUnited States
PendoChatbot and information assistant servicesUnited States
PostmanHTTP request sharing tool to assess Toast APIsUnited States
ServiceNowWorkforce and team task management for merchant employeesUnited States
SutherlandCustomer support and call center servicesMexico and United States
SymmetryPayroll and tax withholding softwareUnited States
Twilio/SendGridCommunication platform for SMS and emailsUnited States

Toast will ensure that adequate data transfer mechanisms and appropriate technical and organizational measures are in place for each sub-processor listed on this page. 

2. Updates to Sub-processor list

Due to the evolving nature of our business operations, our Sub-processors may change over time.  To subscribe to receive updates to the Toast Sub-processor list by email, please complete the form below. 

By entering your email and clicking submit, you agree to receive email communications regarding the Toast Sub-processor list.

You must have Javascript enabled in order to submit forms on our website. If you'd like to contact Toast please call us at:

(857) 301-6002

By requesting a demo, you agree to receive automated text messages from Toast. We’ll handle your info according to our privacy statement. Additional information for California residents available here.