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Introducing the New Toast Central!

The new Toast Central will be your destination for help articles, getting started guides, training programs, product updates, and contacting Toast’s Customer Care Team. We know when you need an answer you need it fast, and the new Toast Central streamlines searching for that answer and recommends help content tailored to your restaurant. Toast Central will make it easier and faster to find answers when you need them.

Explore the new Toast Central, and maybe even bookmark it for when that next urgent question arises.

Visit Toast Central →

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Get the Most out of Toast

Are you ready for patio season? 

Guests can send orders straight from the patio to the kitchen with Toast Order & Pay. By scanning a unique QR code, guests can start a tab, order food and drinks, and pay when they’re ready - all using their own mobile device. Best of all, try it FREE for 3 months*! 

Learn more →

*Terms and conditions apply

Promote Graduation E-Gift Cards

It's graduation season! Share your Toast E-Gift Card Purchase Link with your guests on Instagram and Facebook to celebrate their recent grad. Go beyond a post and embed your link in engaging Instagram Stories or right on your social media profile. See this article for more information on how to sell a gift card.

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Announcing: Reporting Insights

The new Reporting Insights section on your Toast homepage gives you the insights you need, when you need them to run your business better. This section shows you important metrics at a glance like net sales compared to the same day last week or year, hourly labor costs, discounts, and top-selling categories and top-selling items. Now you can stay in sync with your restaurant's performance without digging for numbers. 

View Reporting Insights section →

Share Your Experience Opening a Restaurant, Earn Amazon Gift Cards

We are running a brief survey to learn about the steps our customers took to open their restaurants, from concept to opening day.

Complete this 10 minute survey by Friday, May 7th and we'll enter you into a raffle to win one of 25 $100 Amazon gift cards we are giving away.

And, if you are able to share more about your experience in a 1:1 phone conversation we'll compensate you for your time with a $75 Amazon gift card. Indicate your interest in chatting with us by phone at the end of the survey.

Take the survey here →

Coming Soon! New POS Login and Passcode Screens

You will see new and improved login and passcode screens on your POS terminals in the upcoming weeks. These new screens not only have a fresh look and feel, but the passcode screen also allows you to personalize it with your restaurant’s brand logo. 

Learn how to upload a logo here →

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Resources and Tips

Build (or Rebuild) Your Vision with the Restaurant Business Plan Template

You would traditionally use a business plan when opening a restaurant for the first time or opening a new location, but it can also help you rework your concept and reimagine what the future of your restaurant looks like after the COVID-19 pandemic.

No matter where you’re at in your restaurant ownership journey, you can build your vision with the new Restaurant Business Plan Template. It’ll help you create a custom business plan for your restaurant and includes exclusive industry insights into how to:

  • Write an executive summary

  • Choose a service model

  • Establish an operations plan

  • Conduct industry and financial analyses

  • Create a marketing plan

Whether you’re opening a restaurant for the first time, reworking your concept, or opening a new location, the plan will be your north star.

Get the Plan →

You're Invited: Join the Reimagine Restaurants Virtual Events Series

This spring, join Toast for a four-part virtual event series, each focusing on a different aspect of running a restaurant as we come out of COVID-19.

Register now to hear real restaurateurs share what it's been like to run their businesses this year, and how they've ended up with a plan of attack that's working for them.

RSVP here →

Boost employee retention and remain compliant with Vestwell's restaurant-tailored 401(k) plan

Toast is excited to offer Vestwell's convenient, affordable 401(k) plan, fully-integrated with Toast Payroll. Whether you are considering Retirement for the first time or currently offer a plan, the experts at Vestwell can help you enrich your employee value proposition and your team's financial health.

Connect directly with Vestwell to join the growing list of Toast customers taking the next step in securing Retirement for their workforce.

Learn more →

Save time and money while you protect your business with Insurance from AP Intego

Toast offers Pay As You Go workers’ compensation—workers’ comp that syncs with your Toast payroll—through our partner AP Intego, a digital broker specializing in small business insurance.

Hundreds of Toast customers have already saved thousands of dollars by making the switch to AP Intego! Sign up for a free, 5-10 minute consultation to see how much you can save.

Get started with an online quote →

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Customer Spotlight

un·cooked chicago Launched During COVID — and Location #2 is Already Here

Incorporating technology to enable hospitality was un·cooked chicago’s saving grace after opening their doors only weeks before COVID-19 sent the country into lockdown.   

“From the get-go, we had done our research and anticipated that the quick service restaurant industry was heading towards the remote, digital experience anyway," said owner Jeremy Jones. "COVID ended up being the ultimate stress-test for our systems. Toast’s ability to integrate really made a difference as we adapted.” 

un·cooked leverages Toast POS systems to seamlessly aggregate data and generate critical forecasting and reporting – key elements of their digital strategy today. Their success has given them the opportunity to expand into a second location within less than a year. To read more about how un·cooked chicago utilized Toast POS systems and Toast Reporting and Analytics to grow their business, check out this blog post.

Learn more about Toast Reporting and Analytics → 

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Partner Spotlight

Through Toast’s partnership with Staples Connect, Toast customers have access to exclusive discounts, such as 25% off in-store Print and Marketing Services and 15% off the rest of the store. Staples provides a variety of products to keep your staff and customers safe, including custom menus, cleaning supplies, PPE, printed signage, and more.

Login to Toast and click “Enroll Now” on the Staples Connect Tile to access your discounts.