Between game days, holidays, and everything in between - it’s key that your online ordering and delivery channels are set up for success. Here are a few ways that Toast can help you deliver a great experience for staff & guests.
Improve your bottom line by adding a commission-free delivery option to your Online Ordering setup. With Toast Delivery Services, orders placed on your website or over the phone are automatically dispatched to a local, on-demand driver for a flat fee. Learn more.
Drive more orders with an Online Ordering promo. Offer guests a promo to order delivery through Toast Delivery Services or pickup through Online Ordering. Share the promo on your website, social media or through email. You can even create a promo code flyer and attach it to the receipts/bags of third party orders. See how to create a promo.
Still taking 3rd party delivery orders on tablets and entering them into the POS? Integrate directly with Toast to send 3rd party orders straight to the kitchen. The new Third-Party Delivery Bundle could save you $15/month - and you may be eligible to get 3 months free. Learn more.
Introducing: You Asked, We Listened!
Your feedback is an important factor in determining what Toast builds next and we appreciate you sharing it with us. Here are a few features we’ve recently released based on requests and suggestions heard directly from you.
Access to more Funding Options
The Toast Capital team was listening when our customers expressed the need for access to more funding. You may now have the option to select a longer repayment period, and also have the potential to access even more funding. This means more funding to help with the expansion project you’ve been dreaming about, or to help with opening that additional location!
Toast Capital Loans are issued by WebBank, Member FDIC. Loans are subject to credit approval and may not be available in certain jurisdictions. WebBank reserves the right to change or discontinue this program without notice.
Weekly Performance Email
The weekly performance email automatically sends you a summary of key business performance metrics at the beginning of each week. This report has a new upgrade to include a projected sales forecast for the upcoming week. If you have been on Toast for more than 180 days and have been open for the last two weeks, you will now see a sales projection at the start of every week to help you make more informed planning decisions for staffing, inventory, marketing, and more.
We heard from customers about the importance of being able to rush an order for the KDS screen. Whether you need to rush something for a missed item, VIP, or impatient customer, you can now do so easily with a few taps on the expo screen of the KDS instead of walking over and finding the ticket somewhere on the line!
Toast Order & Pay used to have fixed tipped amounts displayed to guests when paying their bill. We heard from you that you want to be able to customize these options, and now you can! Order & Pay will now use the configured tip amounts that you set up within Toast.
We’ve updated our service charge functionality to include the ability to create automated service charges that only apply to dine in orders. Before this change, you could only set service charges to be for delivery and/or takeout only, or for all orders. Now you can create service charges that will automatically apply to only dine in orders. This is a great improvement if you’re using Toast Order & Pay and want to automatically apply a specific dine in only service charge.
You can increase your food delivery sales with an eye-catching and optimized menu, offering special promotions and offers, listening to customer feedback, flexing your social media muscles, and dipping a toe into email marketing.
To learn how to implement each of these strategies at your restaurant, read this new article below.
Starting in November, we'll be rolling out an update to the way users log in to Toast Payroll. We expect this update to make it easier for users to access products across Toast and access their W2 more easily this tax season. Starting with this change, users will need a valid email address to reset their password and log in to Toast. Now is a great time to get ahead of that change and make sure your employees have an email address they use on file. We'll be providing more information ahead of this change in our next newsletter.
Want to get a jump on verifying email addresses ahead of this update? Use this article as a reference.
Toast customer Chicana Vegana serves vegan versions of the Mexican-American classics that founder Jasmine Hernandez grew up on. Even through the ongoing challenges of the pandemic, Hernandez and her family are pressing on and growing the business by switching to online ordering.
eCard Systems is a complete program for simplifying your gift card needs trusted by thousands of Toast restaurants. eCard’s integration offers a uniquely frictionless experience with physical and digital gift cards, reporting, and money movement all under one roof.
If you’re looking to order custom physical gift cards, carriers and envelopes for your restaurant, eCard offers a perfect solution for the upcoming holiday season!